In the competitive casino and gaming industry, operational excellence behind the scenes is as crucial as the guest experience on the gaming floor. While casino operators prioritize increasing gaming revenue, the challenge of managing support services such as housekeeping, environmental services (EVS), and stewarding can divert valuable resources and attention. This is where The Service…
At The Service Companies, we verify every employee. Our team of skilled hospitality experts ensures full compliance with state and federal regulations to ensure employers avoid daily fines and suspension and revocation of state licenses and permits. Recent changes in government have put more pressure on companies to ensure fully legal and compliant staffing. Now,…
Program Overview The Partners in Excellence (P.I.E.) Recognition Program celebrates team members who exemplify The TSC Way through their outstanding dedication and commitment to both clients and team. This monthly recognition program highlights individuals who demonstrate exceptional work ethic and maintain a relentless pursuit of excellence in their daily responsibilities. Selection Process Team members can…
As Victor Vargas prepares to retire after more than two decades with The Service Companies, we sat down with this remarkable leader to capture the story of his extraordinary journey. From his humble beginnings as an overnight kitchen cleaner to rising through the ranks to Senior Vice President of Operations, Victor’s career is a testament…
We are thrilled to announce that TSC has been recognized as one of 2024’s Best and Brightest® Companies to Work For in the Nation, marking our third consecutive year of this prestigious honor. The award, determined by an independent research firm, evaluates companies based on critical factors including leadership effectiveness, strategic vision, and innovative recruitment…
At The Service Companies, we’ve developed specialized preventative maintenance strategies that deliver measurable value to our clients’ properties. Our approach uniquely combines sophisticated technology, data-driven insights, and expert implementation to create tailored maintenance solutions that protect assets and optimize operational efficiency. Technology-Driven Facility Maintenance Gone are the days of reactive maintenance — waiting until something…
As the holiday season approaches, many retail and event businesses find themselves in need of additional staff to handle the surge of guests and increased workload. Turning to a hospitality staffing partner can be an effective way to address these seasonal staffing needs — however, not all staffing partners are created equal. When selecting a…
At The Service Companies (TSC), we believe in being more than just a service provider. We strive to be true partners in excellence, complementing our clients’ daily operations and becoming an extension of their brand. Our commitment to this partnership inspires our decisions and motivates our actions, setting us apart in the industry. Who We…
In today’s competitive business landscape, establishing healthy client relationships is paramount. Trust forms the foundation of successful business interactions, and creating and fostering relationships with customers requires time, dedication, and excellent service. Drawing from extensive experience in the hospitality industry, including partnerships with luxury hotel and resort brands and overseeing AAA Four and Five Diamond…
As the summer season kicks into high gear, hotels, resorts, and casinos brace themselves for many events, from corporate retreats to festive celebrations. To ensure these occasions are executed flawlessly and leave a lasting impression on guests, it’s crucial to have a skilled and dedicated hospitality staff on hand. When contacting staffing vendors for proposals,…
For nearly three decades, Nikki has helped shape the human resources strategy and culture at The Service Companies. From handling core HR functions to driving engagement, training, and inclusion initiatives, she has witnessed the field’s remarkable evolution. In this interview, Nikki shares her proudest accomplishments, the biggest lessons learned, and insights for aspiring HR professionals….
Airplane travel is a convenient and affordable way to get from destination to destination, whether for business or pleasure. We asked our TSC well-traveled team members who are well-versed in travel to give their best advice for an efficient travel experience. Whether you fly once a year, or multiple times a week, these travel tips…