TSC Case Studies / White Papers
Get an inside look at trending topics written by industry leaders and professionals, who provide their unique perspectives and actionable insights so you can stay current and knowledgeable.
The Service Companies “Partners in Excellence” Recognition Program
Program Overview The Partners in Excellence (P.I.E.) Recognition Program celebrates team members who exemplify The TSC Way through their outstanding dedication and commitment to both clients and team. This monthly recognition program highlights individuals who demonstrate exceptional work ethic and maintain a relentless pursuit of excellence in their daily responsibilities. Selection Process Team members can…
A Legacy of Learning and Leadership with Victor Vargas
As Victor Vargas prepares to retire after more than two decades with The Service Companies, we sat down with this remarkable leader to capture the story of his extraordinary journey. From his humble beginnings as an overnight kitchen cleaner to rising through the ranks to Senior Vice President of Operations, Victor’s career is a testament…
TSC Named Best and Brightest® Company for Three Consecutive Years
We are thrilled to announce that TSC has been recognized as one of 2024’s Best and Brightest® Companies to Work For in the Nation, marking our third consecutive year of this prestigious honor. The award, determined by an independent research firm, evaluates companies based on critical factors including leadership effectiveness, strategic vision, and innovative recruitment…
A Modern Approach for Strategic Preventative Maintenance
At The Service Companies, we’ve developed specialized preventative maintenance strategies that deliver measurable value to our clients’ properties. Our approach uniquely combines sophisticated technology, data-driven insights, and expert implementation to create tailored maintenance solutions that protect assets and optimize operational efficiency. Technology-Driven Facility Maintenance Gone are the days of reactive maintenance — waiting until something…
The Service Companies’ Precision Window Cleaning Process
For commercial and retail properties, windows are more than just glass — they’re a critical first impression that speaks volumes about a facility’s professionalism, maintenance, and attention to detail. The Service Companies has been perfecting the art and science of window cleaning for over 35 years, delivering expertise beyond simple surface cleaning. Our Comprehensive Window…
Protecting Hotel Guests and Staff: Professional Cleaning Strategies for Flu Prevention
In the hospitality industry maintaining a clean and healthy environment is crucial year-round. While flu cases traditionally peak during fall and winter, modern facilities must remain vigilant throughout the year. At The Service Companies, we understand that comprehensive cleaning protocols are essential for protecting guests and staff in hotels, casinos, and resorts. The Critical Role…
Get Your Property Holiday-Ready with TSC Specialty Services
As the holiday season approaches, property owners and managers face the challenge of preparing their buildings and grounds for increased foot traffic, festive decorations, and more visibility from new visitors. TSC Specialty Services offers a range of solutions to ensure properties are looking their best during this busy time of year. Kelsy, Senior Vice President,…
Staffing Solutions for the Busy Holiday Season in Retail and Events
As the holiday season approaches, many retail and event businesses find themselves in need of additional staff to handle the surge of guests and increased workload. Turning to a hospitality staffing partner can be an effective way to address these seasonal staffing needs — however, not all staffing partners are created equal. When selecting a…
The TSC Way: Our Dedication to Service as a Partner in Excellence
At The Service Companies (TSC), we believe in being more than just a service provider. We strive to be true partners in excellence, complementing our clients’ daily operations and becoming an extension of their brand. Our commitment to this partnership inspires our decisions and motivates our actions, setting us apart in the industry. Who We…
10 Proven Strategies for Building Healthy Client Relationships in Business
In today’s competitive business landscape, establishing healthy client relationships is paramount. Trust forms the foundation of successful business interactions, and creating and fostering relationships with customers requires time, dedication, and excellent service. Drawing from extensive experience in the hospitality industry, including partnerships with luxury hotel and resort brands and overseeing AAA Four and Five Diamond…
Behind the Scenes: How to Deliver Exceptional Guest Experiences from a Director of Operations
As the hospitality industry evolves, the role of housekeeping in shaping guest experiences becomes increasingly crucial. This Housekeeping Week, we’re shining a spotlight on the individuals behind pristine rooms and unforgettable stays. We had the privilege of sitting down with Eva, Director of Operations in Bethlehem, PA, to uncover the strategies and philosophies that drive…
Insights from a Seasoned Director of Operations to Elevate Guest Experiences
In celebration of Housekeeping Week, we had the pleasure of sitting down with LaToya, Director of Operations in Auburn, Washington. Her insights shed light on the crucial role housekeeping plays in creating exceptional guest experiences. Let’s dive into how LaToya and her team set the gold standard for cleanliness and hospitality. Setting the Bar for…