The Service Companies Blog

Service. Above All

Category: Pressure Washing

Common Issues We See In Casinos

With over 1.1 million sq. ft. of gaming area under contract and over 15 years of experience providing services to the industry, we understand the unique challenges that commercial and Native American casinos and casino hotels face in their day to day operations:

  • The struggle to find legal labor due to low unemployment rates, rising wages, and the ongoing “War on Talent”
  • High workers’ compensation and general liability rates/expenditures/exposure
  • Valuable resources are spent managing relationships in union environments
  • Inefficiencies and lack of productivity in non-core departments
  • Maintaining a consistently high quality of service 24 hours a day, 7 days a week
  • High energy usage

These challenges create a large cost burden for casinos, and one option to alleviate these issues is to partner with a well-capitalized service provider (see our previous article on what to take into consideration when selecting a vendor). Our team of seasoned industry experts established a diverse list of services that cater to the common needs of every casino resort.

The Service Companies is the premier provider to the casino industry. We offer managed services, staffing services, specialty services, and engineering services to casino properties across the nation. Backed by a large investment fund, we have the capital to support a casino’s stringent requirements and massive needs and have the years of experience driving productivity and providing solutions that reduce costs and energy.

As part of our commitment to service, our team takes full accountability of recruiting needs, compliance checks, and training to ensure success. To learn more, click on the links to our services above, or contact one of our industry experts at https://www.theservicecompanies.com/contact/.

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Commitment to being green

At The Service Companies, one on our primary commitments is providing superior hospitality services to our customers by using the most effective and safest cleaning equipment and chemicals. Equally important, though, is ensuring that we are environmentally conscious at all of our 750 locations across the country. How do we do this? We have set up company-wide partnerships and programs that minimize our environmental impact, but also give our individual teams the liberty to come up with “green” initiatives that are most effective for them. Here are a few of the ways The Service Companies has gone green:

  • Ecolab photo 1 (4)Partnerships with Environmentally Friendly Suppliers: Ecolab is equally committed to the sustainability of their operations and offers products that are environmentally responsible. Our nationwide partnership with Ecolab means we work with their representatives to tailor select chemicals for each of our customer’s properties. When available, our first choice is to source environmentally friendly chemicals and solutions.
  • Durable, Long-Lasting Equipment and Repairs: The Service Companies is committed to using best-in-class, energy-efficient equipment, which is more effective and durable. Our equipment specifications must meet goals for improving or liming the impact to indoor air quality, water consumption, energy consumption and lower chemical usage. By working closely with our manufacturers, including Karcher, we are able to determine the right process to achieve the highest possible results at the lowest possible cost. This means our team is consuming less energy, chemical and water to clean our customers’ areas. Also, instead of replacing equipment at the first sign of an issue, we repair it to its original efficiency, increasing the lifetime of the equipment. When equipment and materials are to be disposed, we never send them to a landfill. The Service Companies contracts with local and regional resource recovery companies to recycle or redistribute material and equipment we no longer have a need for.
  • IMG_6406 (2)Clean The World: For the fourth consecutive year, many of our on-property Housekeeping teams have partnered with Clean The World, an organization that collects discarded hotel hygiene items, re-purposes them in a sanitary manner, and distributes them to people who are at risk of contracting hygiene-related illnesses. Our Housekeepers have been integral to collecting the 40 million+ bars of soap that Clean The World has distributed to over 115 countries.
  • Recycling: We support our customers’ recycling efforts by ensuring proper separation of recyclables from landfill trash. In some operations, we have one person dedicated to this task. Our employees are trained to prevent cross-contamination of landfill trash with recyclables. We use color-coded trash bins that are clearly marked for the type of trash – green for landfill, blue for recycling.
  • Reducing Greenhouse Gas Emissions: We reduce emissions related to our business by limiting the number of product orders per month, using battery operated equipment where feasible and limiting the use of fuel-powered equipment when work can be done efficiently by other means, to name only a few. We run estimated monthly emission reports that show total carbon dioxide tonnage created and saved in operations. These reports are critical to The Service Companies meeting and exceeding our emission reduction goals.
The Service Companies is the unrivaled nationwide provider of cleaning, staffing and managed services to the hospitality industry, particularly luxury hotels, casinos and vacation ownership resorts. With nearly 30 years of experience, The Service Companies approaches their work with dedication, professionalism and a keen attention to detail that leads to best-in-class results.

Partnering with the best

With the popularity of social media forums and review sites like TripAdvisor, now more than ever, our hotel, casino and vacation ownership resort customers are increasingly focused on providing their guests an exceptional experience. Cleanliness, interactions with the property’s staff, and amenities all factor into these reviews and our customers look to us to utilize our expertise to enhance their guests’ experiences. We achieve this by providing high quality service and by partnering with the most trusted providers in the industry. Our belief is to be the premier provider of managed services in the hospitality industry, you need to also partner with the best.

Ecolab

Ecolab demonstration at Leadership Summit

Ecolab demonstration at Leadership Summit

After several years of exclusively using Ecolab products, we signed a national partnership agreement with the company to better create property-specific cleanliness solutions for our customers. As part of each property’s opening, we work with Ecolab to determine the optimum chemicals and tools to ensure we maintain the property in first-class condition. What if a property has travertine floors or countertops in the rooms that require a particular solvent? We work with Ecolab to ensure that all materials on property, as well as the safety of your guests and our associates, are taken into account. We also bring Ecolab’s Corporate Training Team to each of our new accounts to train our associates on these specifically chosen tools and chemicals to ensure they are used correctly and safely.

Kärcher

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Kärcher equipment demonstration

Kärcher is a market leader in cleaning technology and equipment. That’s why we partner with them to furnish the equipment for the turn-key housekeeping, EVS and public area, stewarding and kitchen cleaning services we provide our customers. Like Ecolab, our management team works with Kärcher to select the best equipment based on the needs of each property and sets up regular training sessions and demos to teach our team how to effectively use the equipment and to keep our team on the cutting edge with the latest equipment. As part of our critical path to opening each new account, we dedicate a minimum of one full day of training to Kärcher’s equipment and how to utilize it best.

Honda

Honda is known for being one of the superior choices for pressure washing machines. Because of this, we, through our subsidiary JRS International, utilize Honda pressure washers for all of our large pressure washing jobs nationwide. Honda’s track record of durability and longevity translates into a higher quality of cleanliness that our pressure washing experts provide to our customers.

Ceridian

Ceridian, the leading and award-winning provider of human capital management system Dayforce HCM, helps companies design their workforce for maximum effectiveness and efficiency. With our commitment to our employees and being at the forefront of recruiting strategy, we partnered with the company in 2016 to provide us with innovated technology to manage all aspects of our day to day business functions including payroll, time and attendance, Human Resources, benefits, recruitment, onboarding and performance management. Dayforce HCM’s intuitiveness makes day-to-day activities productive while reducing redundancies and increasing productivity. This gives our team more time to dedicate to our customers and their needs.

At The Service Companies, we are committed to setting the quality standard in the marketplace and keeping our customers’ properties spotless. Our partnerships with Ecolab, Kärcher, Honda, and Ceridian enable us to provide tailored solutions to our customers that we know will benefit them.

The Service Companies is the unrivaled nationwide provider of cleaning, staffing and managed services to the hospitality industry, particularly luxury hotels, casinos and vacation ownership resorts. With nearly 30 years of experience, The Service Companies approaches their work with dedication, professionalism and a keen attention to detail that leads to best-in-class results.