President & CEO
Steve Wilson runs The Service Companies, the leading provider of cleaning, staffing and managed services to the hospitality industry. With over 30 years of experience in service and hospitality, he flies more than 200,000 miles per year (all domestic) and spends over 200 nights per year in hotels visiting the company’s associates and customers, who are located in 44 states across the country from Hawaii to Puerto Rico.
Corporate Director of Operations
Laurie Katinos is one of the leading hospitality operations directors in the country. Her expertise in the rooms division and housekeeping operations spans over 20 years, with the majority of her time spent with Hyatt Hotels Corporation and The Service Companies. Her knowledge and operations savvy has contributed to The Service Companies becoming the unrivaled provider of cleaning, staffing and managed services in the hospitality industry.
Senior Vice President – Sales & Marketing
John Thiesfeld joined The Service Companies in July, 2009. Prior to this and a role with an hospitality asset management firm, John enjoyed a distinguished 25 year career in hospitality sales and marketing. Within that tenure, John spent nearly 17 years with Hyatt Hotels Corporation progressing from on-property sales leadership to Vice President of sales, revenue and marketing operations for some of Hyatt’s largest and most profitable regions.
Regional Vice President of Operations
Victor Vargas launched his career at The Service Companies as a Third Shift Kitchen Cleaner in 2002. With dedication and mastery of his craft, he has advanced through the company into his current role as Regional Vice President. Victor is The Service Companies’ resident expert on all types of floor care and kitchen cleaning.
Senior Vice President of Business Development
Having a distinguished 35 years of experience in all facets of hotel development and operation, Victor Lopez is a true hospitality expert. Before joining The Service Companies, he held leadership roles at Hyatt, overseeing the operations of 32 properties from South America to Hawaii, including all resort properties in North America. He was instrumental in the development and implementation of the Camp Hyatt, Spa Hyatt, Golf Hyatt and learning vacation programs, as well as the gaming operations attached to Hyatt Resorts.
Senior Vice President – Human Resources
As the Senior Vice President – Human Resources, Matt Sanfilippo has developed a unique recruiting strategy that enables The Service Companies to recruit top talent in all markets throughout the United States and has transformed The Service Companies into the employer of choice for hourly employees.