A Modern Approach for Strategic Preventative Maintenance 

At The Service Companies, we’ve developed specialized preventative maintenance strategies that deliver measurable value to our clients’ properties. Our approach uniquely combines sophisticated technology, data-driven insights, and expert implementation to create tailored maintenance solutions that protect assets and optimize operational efficiency. Technology-Driven Facility Maintenance Gone are the days of reactive maintenance — waiting until something…

Protecting Hotel Guests and Staff: Professional Cleaning Strategies for Flu Prevention

In the hospitality industry maintaining a clean and healthy environment is crucial year-round. While flu cases traditionally peak during fall and winter, modern facilities must remain vigilant throughout the year. At The Service Companies, we understand that comprehensive cleaning protocols are essential for protecting guests and staff in hotels, casinos, and resorts. The Critical Role…

Behind the Scenes: How to Deliver Exceptional Guest Experiences from a Director of Operations

As the hospitality industry evolves, the role of housekeeping in shaping guest experiences becomes increasingly crucial. This Housekeeping Week, we’re shining a spotlight on the individuals behind pristine rooms and unforgettable stays. We had the privilege of sitting down with Eva, Director of Operations in Bethlehem, PA, to uncover the strategies and philosophies that drive…

Outsourcing Benefits During Budget Season to Maximize Hotel & Casino Efficiency

Hotel and casino operators are exploring innovative solutions in today’s challenging hospitality landscape marked by labor shortages and pandemic aftereffects. Outsourcing operations and cleaning departments have emerged as a strategic option. As budget season approaches, consider these key benefits of partnering with an integrated services provider: Focus on Core Business Outsourcing frees up valuable executive…

How to Make Your Marble Floors Shine: Expert Tips from The Service Companies

As the industry leader in marble restoration, The Service Companies (TSC) is dedicated to helping our clients maintain the beauty of their stone, tile, and grout surfaces. We ensure that stone surfaces stay clean and stunning year-round with our extensive expertise in marble, granite, tile, and grout care. The Importance of Shining Marble Floors The…

How to Create a Successful Inspection Program

You may have heard the adage “Expect What You Inspect” at some point during your hospitality career. An inspection program will provide more detailed feedback to all parties involved with a common goal to continuously improve the service provided to the customer. Whether it is inspecting a casino floor, guest rooms, hotel public areas or…

How to Wow Your Guests: Housekeeping Service Tips

At The Service Companies, we partner with many brands to elevate hotel housekeeping management at our client’s properties. While service cultures and standards differ across them, all of our clients share a similar desire to wow, delight, and add value through personalized touches that create unforgettable guest experiences. Our housekeeping leaders prioritize customer service training…