Guest Experience and Satisfaction Are Top of Mind
The cleanliness of a hotel can be a main factor in whether a guest will stay and influence future visits. We understand that each hotel has specific housekeeping and cleaning needs, and with our customer-centric approach, we will work with you to customize top-of-the-line housekeeping and cleaning services. We do extensive work pre-launch to make sure that post-launch our hotel teams are seamlessly integrated into property teams. Our highly skilled staff ensure they create the perfect guest experience for every person who stays at your hotel.
We understand the importance of maintaining the integrity and powerful brand names of hotels and resorts. As “Partners in Excellence”, we work diligently to provide the highest level of talent with proper training to seamlessly integrate into the hotel operations unnoticed from a guest perspective. We ensure the hotel staff we provide meets the highest standards of the property.
We guarantee everyone will be impressed with our high standards of cleanliness and professionalism. We work hard so you no longer have to worry about your public and back-of-house spaces and can focus on the business.
Our Services Offerings for Hotels
Our Value As A Trusted Partner
Leaders in the Industry
Partnering with TSC means years of hospitality expertise. We understand the importance of world-class service and provide leadership to well-known hotel brands or businesses within the industry.
Experience Centric Approach
TSC goes beyond a one-size-fits-all approach. Our management team collaborates closely with you to create customized service plans, which ensures that your facility receives the exact care and attention it requires.
World Class Recruiting
TSC recruiters come directly from hospitality. Leveraging our experience and understanding of the industry, we source the highest level of talent for your property and business.
Focus on the Core Business
Partnering with TSC allows your team to focus on the overall brand and customer experience while you take ownership of the day-to-day operations.
Seamless Partners
TSC is an extension of your brand. We do the work of learning your cultures, standards, quality specifications, and internal processes to provide the highest level of service.
We Invest in Your Business
TSC understands the constant changes and challenges within your business. We invest in our team by providing consistent training and certifications to remain leaders in industry standards.
Our Process for Hotels
We partner with operations, marketing, HR, finance and procurement, and risk and safety to gain insight on all matters of business.
Recruit and hire only the best talent and thoroughly train and provide resources to deliver outstanding results.
Track and report performance and effectiveness and continually develop plans of improvement to maintain the highest level of cleanliness.