Key Contributors

The Key Contributor Coin is one of the highest recognitions an associate of The Service Companies can receive. The coins recognize team members that not only display leadership, service and dedication, but also have directly contributed to the success and growth of our company.

Our Key Contributor Coin recipients embody leadership, service, and dedication.

Our Key Contributors

Helen Siemers

Public Area Cleaner

Helen was recognized as a Key Contributor for her dedication, positive attitude, and guest interactions. She was also named a Rock Star of the Quarter by our client’s Executive Team. Helen is a staple on the casino floor, especially the high limit area where the guests have grown accustomed to seeing her.

Andre Ram

Technical Support Associate, Corporate Information Technology

Andre, Technical Support Associate Corporate Information Technology, was awarded the Support Member of the Year award and a Key Contributor Coin for his willingness to help our team with any IT issues they are experiencing in a timely manner and for his work during the migration from Google to Microsoft Office and the headquarter office move.

Carl Mack

Stewarding Supervisor, Hospitality Services

Carl, Stewarding Supervisor, was awarded the Associate of the Year award and a Key Contributor Coin for his contributions at one of our properties in San Francisco. He began as a Steward two years ago, moving up to Stewarding Supervisor. 

Kattie Jackson

Public Areas Attendant, Managed Services

Kattie, Public Areas Attendant, was awarded the Associate of the Year award and a Key Contributor Coin for consistently going above and beyond what is expected of her. A Public Areas Attendant on 3rd Shift for 10 years, she has never missed a day of work and is known among our team and our clients for her performance.

Debbie McKee

Senior Operations Manager, Hospitality Services

Debbie, Senior Operations Manager of New Jersey, was awarded the Manager of the Year award and a Key Contributor Coin for her success in building and growing the New Jersey office. She was recognized for the strong relationships she has developed with both employees and clients and for her consistency in executing company processes.

Nickolas Burnette

Project Manager, Managed Services

Nickolas, Project Manager for one of our properties in Cincinnati, was awarded the Manager of the Year award and a Key Contributor Coin for achieving the highest cleanliness scores among all casinos in the assigned hotel chain, delivering strong financial results year to year, and fostering a fun work environment that motivates his team members. 

Louis Williams

Director of Operations

Louis was recognized for driving a culture focused on a high quality service and performance since joining our team in July 2019. He has developed an extremely positive relationship and partnership with the Executive Chef and the executive team of the casino, who separately recognized Louis for his leadership and attention. 

Jose Luis Carbonel

Area Manager

Jose Luis Carbonel has overseen the team at one of our hotels in Atlanta for the past 10 years. During his time working with the property, Jose Luis has received nothing but praise from our client and was recognized for his consistent reliability & quality of work.

Adelina Metrejean

Regional Director of Operations, Managed Services

Adelina Metrejean, Regional Director of Operations for Tunica and Memphis was recognized for the rapport she has built with clients, her collaboration efforts with all associates and departments and her in-depth knowledge about our systems and processes.

Esdras Perez, Nelson Sanchez-Garcia, Osvaldo Calero

Supervisor, Project Director and Director of Operations

Esdras Perez (Supervisor), Nelson Sanchez-Garcia (Project Director) & Osvaldo Calero (Director of Operations) received Key Contributor coins for helping their overnight cleaning team achieve a quality inspection score in the high 90s at a luxury resort hotel in Boca Raton.