At The Service Companies, we believe the best results come from collaboration, not competition. That philosophy extends to how we work alongside unionized hospitality and gaming properties across the United States.
As a CBA signatory company, we have extensive experience partnering with union teams to support operations, fill staffing gaps, and ensure service standards are consistently met; especially when providing essential overnight cleaning support during challenging shifts or high-demand periods.
Understanding the Union Landscape
In casinos and luxury hotels, Collective Bargaining Agreements (CBAs) define staffing structures, pay, andresponsibilities. These agreements are essential for protecting workers’ rights and maintaining operational balance.
However, many CBAs include carve-outs for specific functions, such as:
- Third-shift overnight cleaning support
- EVS (Environmental Services) support in casinos
- Specialized or equipment-intensive cleaning that requires outside expertise
That’s where TSC steps in, providing supplemental staffing and specialized cleaning services that align fully with the CBA while ensuring your property’s operational and guest service standards are met 24/7.
Complementing, Not Competing
Our role is not to replace union workers; but to partner with them.
We work directly with union leadership and property management to develop solutions that:
- Respect existing agreements and seniority structures.
- Provide coverage for hard-to-staff shifts or temporary volume spikes.
- Maintain consistent cleanliness and service quality, even during staffing shortages.
This partnership approach has made TSC a trusted ally to union properties nationwide, including casinos, luxury resorts, and convention hotels.
Specialized Support Where It’s Needed Most
Third Shift / Overnight Cleaning Support
Staffing overnight hours is a universal challenge; even in well-staffed properties. TSC’s national recruiting network and trained W-2 employees ensure:
- Reliable third-shift coverage and essential overnight cleaning support
- Consistent service quality across all shifts
- Reduced overtime pressure on union employees
Casino EVS Services
Our teams support casino floor cleaning, restrooms, and high-traffic public areas, working seamlessly within union frameworks to maintain the highest standards of cleanliness and safety.
Specialized Cleaning Projects
We also offer services that often fall outside standard CBA roles, including:
- High dusting and chandelier cleaning
- Pressure washing and exterior surface maintenance
- Lift or equipment-based cleaning requiring certified operators
These specialized services are often outsourced by union properties to reduce risk, manage cost, and meet strict safety standards; and TSC brings the expertise to execute them flawlessly..
Experienced in Collaboration Nationwide
From Atlantic City to Las Vegas, TSC has decades of experience working in partnership with hospitality unions. We understand the importance of communication, trust, and compliance—and we maintain full transparency throughout every engagement.
Our regional and national leaders work directly with both property management and union representatives to ensure all parties are aligned, service standards are met, and the partnership remains positive and productive.
Why Union Properties Choose The Service Companies
When working in union environments, experience matters. TSC brings:
- CBA signatory experience and national credibility.
- Respect for union structures and established agreements.
- Reliable third-shift and EVS coverage and overnight cleaning support.
- Compliance, safety, and transparency at every level.
We don’t just fill gaps; we help bridge them.
Partner with The Service Companies
Whether you operate a unionized casino, luxury resort, or convention hotel, TSC can help ensure your property stays clean, compliant, and fully supported.
Our collaborative, respectful approach to union partnerships delivers consistency, reliability, and peace of mind for operators and union teams alike.
Let’s work together to keep your property running at its best; day and night. Contact The Service Companies to learn more.