We believe that the best trained staff is the most prepared to serve your restaurant, business, or facility. That is why we ensure that our staff is given a variety of opportunities to enhance their level of service through training programs offered in-house and through our partners. Each training program has the ability to travel with associates, no matter where they decide to take their career in the hospitality industry.
Our training academy is our in-house program designed to equip current servers with new skills and train those that are not familiar with front-of-house processes. During the three-hour course, students will learn about server-specific language, bar backing, tray passing, heavy tray carrying, wine knowledge, full wine service training, table service/serving etiquette, a variety of serving styles, dishwashing, and lead training. Our academy is free of charge for all staffing associates and is held on an as-needed basis.
TIPS and TEAMS
Through our partners TIPS and TEAMS, we offer associates the opportunity to become a certified bartender or server in the field of serving alcohol. A TIPS certification or TEAMS training helps workers avoid serving alcohol to minors, gives customers improved service, serves as a resume builder for associates, and reduces the risk of alcohol-induced human tragedy. Classes are announced when trainers are in the area or can be scheduled upon request.
Food Handler’s Card
Through our partnership with eFoodHandlers, we offer food handler’s cards to our associates at a discounted rate. After signing up with a staffing manager, associates are able to take the class online and learn about basic food safety. Once the course is complete, associates receive a certification card. A food handler’s card ensures that our associates understand proper food handling, food safety and how to prevent foodborne illness.