We’d like to thank our “Road Warriors”, Gustavo Orozco and Kelsey Jeffords, for the tireless commitment to their jobs and overall team success during the midst of a global pandemic. When our clients began to reopen their doors, Gustavo and Kelsey stepped up to support our Talent Acquisition group, putting their personal lives on hold to travel to multiple clients nationwide and deliver critical recruiting support at a pivotal time for TSC. With their assistance, we’ve been able to rehire nearly 2,000 associates. We recently caught up with our two “Road Warriors” on their journey providing assistance for the Talent Acquisition team throughout the country.
How long have you been with The Service Companies?
Kelsey: I’ve been with the company in a staffing operations role since January 2014.
Gustavo: I’ve been with TSC since March 2018 and have always been involved in the company’s staffing operations.
What is your current role or what is the focus of your role?
Kelsey: Talent Acquisition. I recruit a variety of positions for our casino hotel clients in Lake Charles, Louisiana.
Gustavo: Right before the pandemic I was a Strategic Operations Manager. In June I became a member of the Talent Acquisition team, traveling to and recruiting hospitality staff in Connecticut, Dallas, Houston, Atlanta, Seattle, San Francisco, South Lake Tahoe, and Reno.
What traits does a Road Warrior need to have?
Kelsey: A Road Warrior should be willing to live life on the road, have strong work ethic, dedication, and lots of energy!
Gustavo: A willingness to travel frequently and the ability to efficiently perform your role from any location (airport, coffee shop, hotel lobby, car, etc…)
What’s been your biggest accomplishment or the most rewarding aspect of your new role?
Kelsey: The most rewarding part of this job is to be able to give others an opportunity to work. It’s always an accomplishment when the applicants that are hired are happy and able to provide for themselves and their families.
Gustavo: My biggest accomplishments have been seeing how my work impacts different parts of the nation. Establishing a better relationship in person with coworkers who I had only met through video before has been very rewarding.
Any tips for traveling during COVID/a pandemic?
Kelsey: Make sure to always wear your mask, especially when dealing with different people on a day-to-day basis.
Gustavo: Enjoy the outdoors. If you’re traveling to a new place, keep your distance and stay safe. Being outdoors is a convenient way to do so. I normally like to jog/hike outdoors when I visit a new city.
Gustavo and Kelsey played critical roles in managing our talent pipeline with their recruiting efforts during one of TSC’s, and the nation’s, most unprecedented times. The dedication and teamwork that these two team members have displayed over the last 6 months is nothing short of outstanding.
Interested in joining our team? You can learn more about the various positions available at The Service Companies, including recruiting, operations, and business development positions, here.