Tag: Clean The World

Cleaning The World One Community At A Time: The Service Companies Teams Up With Caesars Entertainment and Clean The World On A Service Trip To Zambia

As the service and hospitality industry experts, we know that effective hygiene is one of the most important elements to ensure the health and safety of our customers, their guests and our associates. It is important to us, though, to do this beyond our own departments and properties. It also is one piece of our corporate social responsibility strategy. That is why our housekeeping teams partner with Caesars Entertainment and Clean The World throughout the year to collect partially used soaps for hygiene kits that are distributed in underserved communities.

For the sixth consecutive year, we were able to send another team member on a trip of a lifetime to assist in the distribution of recycled soap and hygiene kits. Catherine Francois, a housekeeping team member from one of our casino hotel properties in Laughlin, Nevada, was selected to represent our company on a service trip to Zambia, Africa, along with members of Clean The World and Caesars Entertainment.

Catherine Francois

When Catherine arrived in Zambia, she was able to visit three underserved communities and, with the other Clean The World and Caesars Entertainment participants, distributed soaps and hygiene kits, taught families how to properly wash their hands, and participated in skits to enforce good sanitation practices.

After returning from her trip, we were able to catch up with Catherine to hear more about her experience and how the service trip made an impact on her life. Check out the interview below to view photos and learn more about Catherine’s time in Zambia.

What was your reaction to hearing you were selected to go on the soap distribution trip to Zambia?

When I heard that I was selected to go to Zambia with Clean The World I couldn’t contain my excitement. I jumped and shouted with joy. I couldn’t stop talking about it.

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What were your expectations of the trip when you were selected? How were they the same or different than what you experienced?

Before going on this trip, I tried not to have any expectations. I was looking forward to the experience and hoped that I would not be disappointed. However, this trip surpassed all that I had imagined.

What Clean The World initiatives did you participate in during your time in Zambia?

In Zambia, I participated in each Clean The World activity. During our first performance, I played the role of “Super Soap”. In the second and third performance, I played a germ. I also demonstrated good hand washing techniques to the audience during our second site visit. I sang and distributed soaps during all three site visits.

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 Besides soap distribution and sanitation education, what else were you able to experience while in Zambia?

I was able to experience a few things in Zambia. In Lusaka, I experienced several different restaurants. I also visited the local markets to look around, shop for souvenirs, and interact with locals in the area. In Livingston, I was able have a fascinating experience when I saw Mosi-oa-Tunya National Park and Great Victoria Falls. Last but not least, I experienced a safari ride where I was able to see many animals in their natural habitats.

What was the most memorable part of your trip?

The most memorable part of my trip was all the different ways the people welcomed us. I will always remember the faces of children patiently waiting for hours to receive their soaps, as well as their excitement once they saw us arriving on site.
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What did you learn from your trip to Zambia?

I learned that Clean The World does not just give hygiene products to these families. They keep track of their progress throughout the year. They make sure that these communities are using what they learned to stay healthy and   check in to make sure kids are not missing school due to hygiene related illnesses.

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How has this trip impacted you?

This trip has impacted my view on life. It has forced me to look at things differently. It also made me think of what I can do to help others who are less fortunate.

Would you recommend others take a trip with Clean The World? Why or why not?

I would recommend that everyone take a trip with Clean The World to see how even the smallest efforts have the ability to make big impact on the lives of others.

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Distributing Soap with Clean The World & Caesars Entertainment

Social responsibility is important to us and we drive corporate social responsibility among our clients. In early November, we partnered with Caesars Entertainment and Clean The World for the fifth consecutive year to send two members of our housekeeping teams on a service trip to distribute recycled soap and hygiene kits to underserved youth and communities. This year, Cynthia Isrow (EVS Supervisor in Laughlin) and Yerky Santana (Housekeeping Supervisor at a casino hotel on the Las Vegas Strip) were selected to travel to Guadalajara, Mexico with Clean The World and Caesars Entertainment’s winners.

Their trip began in Las Vegas, where the group received a tour of Clean The World’s Recycling Operations Center, which is celebrating its fifth anniversary, to learn how Clean The World takes, sanitizes and repackages partially used soaps and hotel amenities collected by our associates. In Guadalajara, through Children International, Cynthia, Yerky and the trip participants spent three days distributing soap to impoverished families and taught them how to properly wash their hands to prevent disease.

Four employees in front of Clean The World's recycling center in Las Vegaspartially used soap ready for sanitation at Clean The World's recycling facility

Now that they have returned from their trip, we took some time to speak with Cynthia and Yerky about the trip and how it affected them. Read our interview and view the photos from the trip below.

What was your reaction to hearing you were selected to go on the soap distribution trip to Guadalajara?

Cynthia: At first, I was a bit uneasy about traveling to Mexico. But I was very excited to have the opportunity to go.

Yerky: I was excited to go. I lived in Guadalajara for a time, so I know about the city and the living conditions in which many of the people live. I knew that by going with this group, I would be able to make a big impact. 

Clean The World trip attendees

What were your expectations of the trip when you were selected? How were they the same as or different than what you experienced?

Cynthia: I expected that we were just there to hand out soap, but it turned out to be so much more than that. We spent time with the families and children we were helping along with Children International. It was a very rewarding experience.

Yerky: The trip ended up being more impactful than I expected it to be. For me, I left Guadalajara thinking more about how other people live and the opportunities available to them. Before, I was more concerned about my life; now not so much.

four trip attendees dressed up in costumes to teach people able good hygiene

What advice or information can you give our associates participating in the Clean The World initiative on property?

Cynthia: Keep doing it. Collecting the soap is so important. To us, it might just be soap, but to others, it’s life. I am vocal about how important this is on property.

Yerky: People may not think about how much they can help others by collecting the partially used soaps left behind by guests. On the trip, I saw that one bar of soap has a big impact on these communities. One bar of soap for us is not a big deal, but for the people in Guadalajara, it’s life changing. I would encourage everyone to collect as much soap as possible.

children learning how to wash their hands

It is amazing to hear that one bar of soap, which may be something we take for granted, has such a significant affect on a family or community. Has this trip impacted you in any way?

Cynthia: It has impacted me in so many ways. Other than wanting to be more involved with my team, I am looking at sponsoring a child in Guadalajara through Children International. Hopefully by January, it will be all set up. When I was in Guadalajara, I saw how the programs Children International provides these families are so effective and I want to give one child the opportunity to have his or her education, medical bills and more covered. I left Mexico believing that one person can change one life.

Yerky: When we’re cleaning guest rooms, we don’t think about how the soap or toilet paper we collect is important. I left driven to do more to help people less fortunate. I’m just one person, and even though I can make a difference, this trip made me realize the great potential people with resources have to combat poverty in the world. I made a promise to myself to contribute more, but more people have to get involved.

Yerky Santana with a group of kids and a woman in Guadalajara

What was the most memorable part of the trip?

Cynthia: There was a mother that we met that I will never forget. When we were teaching the kids how to properly wash their hands, each would receive a gold star sticker. She also really wanted to learn and she was so excited to get a gold sticker. She was so thankful and grateful to receive the sticker, which is burned in my mind. This trip put my life into perspective and was a mind opening experience. The people we were helping work from 5am to 11pm each day and only make $150 per month. They make the most out of what they have, which is an important lesson for us all.

Yerky: For me, there were two very memorable parts to the trip. The first was when we visited a family at home. We showed everyone, from the children to the grandmother, how to wash their hands. Visiting them reminded me that my family and I used to live like this in Cuba. I understood how hard they work just to buy some bread and milk. It put my life into perspective. The second memorable experience for me was the visit to the Clean The World Recycling Factory in Las Vegas, where we saw how the soaps we collect are sanitized and repackaged into new soap.

Trip attendees with a group of childrenAre there any other memorable moments from the trip you’d like to share?

Cynthia: There was a moment with Yerky interacting with a child during a home visit that I think was memorable for all of us. Yerky asked the boy how many times he could jump on one foot in a minute. The boy responded with 50 times. Yerky stopped the boy after 30 seconds of jumping and told him that he jumped 78 times in half the time. Yerky told the boy to never underestimate himself and to always realize what he is capable of. Yerky shared that he was poor, just like the boy, growing up in Cuba and being told the limits to what he could do in life. Yerky continued that now he lives in the United Sates working on the Las Vegas strip, has traveled to 48 countries and accomplishing what he sets his heart to.

Yerky Santana teaching a child about good hygiene

What an incredible story. Cynthia, how has your team in Laughlin been so successful in collecting unused amenities that are donated to Clean The World?

Cynthia: Through constant encouragement. I think now that I can share my experience with them, they will begin to realize the value of what we do and we will be even more successful.

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Both of you have mentioned that now that you’ve returned, you want to do more. Can you elaborate on that?

Cynthia: I’ve already started looking at hosting community hygiene kit builds and getting more involved with Clean The World here in Nevada.

Yerky: I’d like to start volunteering, even if it’s just one day a week. I know I can make a difference, no matter how small the task.

Yerky Santana with group of children on Clean The World trip

 

 

Commitment to being green

At The Service Companies, one on our primary commitments is providing superior hospitality services to our customers by using the most effective and safest cleaning equipment and chemicals. Equally important, though, is ensuring that we are environmentally conscious at all of our 750 locations across the country. How do we do this? We have set up company-wide sustainability initiatives, partnerships and programs that minimize our environmental impact, but also give our individual teams the liberty to come up with “green” initiatives that are most effective for them. Here are a few of the ways The Service Companies has gone green:

  • Ecolab photo 1 (4)Partnerships with Environmentally Friendly Suppliers: Ecolab is equally committed to the sustainability of their operations and offers products that are environmentally responsible. Our nationwide partnership with Ecolab means we work with their representatives to tailor select chemicals for each of our customer’s properties. When available, our first choice is to source environmentally friendly chemicals and solutions.
  • Durable, Long-Lasting Equipment and Repairs: The Service Companies is committed to using best-in-class, energy-efficient equipment, which is more effective and durable. Our equipment specifications must meet goals for improving or liming the impact to indoor air quality, water consumption, energy consumption and lower chemical usage. By working closely with our manufacturers, including Karcher, we are able to determine the right process to achieve the highest possible results at the lowest possible cost. This means our team is consuming less energy, chemical and water to clean our customers’ areas. Also, instead of replacing equipment at the first sign of an issue, we repair it to its original efficiency, increasing the lifetime of the equipment. When equipment and materials are to be disposed, we never send them to a landfill. The Service Companies contracts with local and regional resource recovery companies to recycle or redistribute material and equipment we no longer have a need for.
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    photo from a Clean The World sustainability initiative

    Clean The World: For the fourth consecutive year, many of our on-property Housekeeping teams have partnered with Clean The World, an organization that collects discarded hotel hygiene items, re-purposes them in a sanitary manner, and distributes them to people who are at risk of contracting hygiene-related illnesses. Our Housekeepers have been integral to collecting the 40 million+ bars of soap that Clean The World has distributed to over 115 countries.

  • Recycling: We support our customers’ recycling and sustainability initiatives by ensuring proper separation of recyclables from landfill trash. In some operations, we have one person dedicated to this task. Our employees are trained to prevent cross-contamination of landfill trash with recyclables. We use color-coded trash bins that are clearly marked for the type of trash – green for landfill, blue for recycling.
  • Reducing Greenhouse Gas Emissions: We reduce emissions related to our business by limiting the number of product orders per month, using battery operated equipment where feasible and limiting the use of fuel-powered equipment when work can be done efficiently by other means, to name only a few. We run estimated monthly emission reports that show total carbon dioxide tonnage created and saved in operations. These reports are critical to The Service Companies meeting and exceeding our emission reduction goals.