Laurie Katinos joined The Service Companies in January 2009 as Corporate Director of Operations with a concentration in the Housekeeping areas. Prior to joining TSC, Mrs. Katinos was with Global Hyatt Corporation's headquarters as a Corporate Rooms Manager overseeing all domestic properties. In prior years she has served as a senior manager at various locations ranging from luxury resorts, urban and convention properties.
Leonard Daigle joined The Service Companies with an extensive background in Hotel and Casino Operations, the last twelve years of which he focused on Human Resources. Formerly with Harrah's Entertainment, Leonard began his career in Guest Services in Daytona Beach, Florida. His endeavors followed as Resident Manager, Rooms Division Manager, General Manager and Director of Human Resources in Chicago, Boston, Houston, Reno, Lake Tahoe and, most recently, San Antonio.
Chris Coffman joined JRS International in March 1992 as a window cleaner in Hilton Head, SC. Chris continued to grow with JRS International and now manages over a hundred window and chandelier cleaning clients in 37 locations. Chris also oversees employee staffing & training, safety, and customer contracts & support for TSC's chandelier and window cleaning operations.
Nikki Bernal is a graduate of Miami Dade College with a degree in Business Administration. Ms. Bernal has been with The Service Companies for 12 years. She is responsible for overseeing the rigorous background and E-Verify process for all employees, as well as managing the training and HR policies for the organization.
Keith joined The Service Companies in July of 2009 as an Area Manager of the Southeast region including the Carolinas, Georgia and Northern Florida. Prior to joining TSC, Keith spent 21 years with Global Hyatt focused on operations. During his time with Hyatt, Keith worked in numerous convention and luxury hotels and held various management positions within the rooms division, most recently as the Executive Assistant Manager at a convention hotel in New York.
Martin Duane began his career with Sonesta Hotels International in 1983. His career has taken him from the East Coast to the West Coast as well as overseas in executive positions from Food and Beverage Director to General Manager with, among others, Hilton, Fairmont, Omni and Marriott Hotels. He has worked in resort hotels as well as casinos. His most recent position was General Manager of The Pegasus Hotel in Georgetown, Guyana, South America.
Martin joined The Service Companies in July of 2009 as the Corporate Director of Operations, Eastern Region. He oversees all operations east of Texas.
Victor Vargas has been with The Service Companies for seven years, and is currently responsible for overseeing a large portion of our client on-site operations. Prior to joining the company, Mr. Vargas acted as a site manager for The Southern Peru Copper Corporation. He holds a degree in Business Administration and a post-graduate degree in Management.
Richard Smith joined JRS International in 1990 as a front-line window clearer. Over the ensuing years, he worked his way up to his current role as the Director of Southeastern Window & Chandelier Operations, overseeing the Southeast United States, Caribbean and Mexico. Under Rich's leadership, the region has grown from one hotel to one of the largest regions in the JRS / TSC portfolio.
Kimberly Eichelberger started her career in the hospitality industry in 1990. She advanced through four star hotels to five star and five diamond. After Kimberly worked more than 13 years for Marriott Hotels, she went on to successes in exclusive boutique hotels in Old Town -- Washington, DC. As a child she accompanied her parents on diplomatic assignments. For six years she lived in and traveled through several countries in Central America. She is fluent in Spanish.
Gary has worked with The Service Companies for eight years. He has over 35 years of experience in the cleaning industry including owning his own company in Illinois for five years before joining the team in 2001. He is now the area manager for the Gulf Coast region which includes, Louisiana, Mississippi, Alabama and the panhandle of Florida.