Why Work for us?

The Service Companies is the only hospitality service provider that makes an upfront investment in prospective associates. Being a hospitality company where service is our specialty, we view our associates as integral to our success. We make an effort to ensure each of our associates is given the tools to excel in their roles, has a career path on which he or she can advance, is engaged, and receives a full benefits package.

We are always looking for talented candidates to join our team. If you’d like to join our team, apply now. Explore our Instagram to learn more about our company and associate culture:

Associate Training Program

The Service Companies recognizes the importance of making our associates feel prepared for their new roles, so we invest in proper training and orientation. As a new member of our team, you will complete a comprehensive training program, created by nationally renowned operations professionals. An employee portal, complete with position checklists, procedures and step-by-step training guides, bridges learning gaps and ensures you are prepared for and understand the responsibilities and best practices of your new role.

When it comes to our Management Team, we’ve pulled out all of the stops. Each leader graduates from our rigorous 30-day “Boot Camp,” an intensive training program that covers all of our main service offerings, as well as the latest in management theory, planning and process flow.

Associate Satisfaction

We pride ourselves on being the employer of choice for hourly associates. With that comes our dedication to solving Human Resources related challenges to engage our associates and keep them satisfied. We have developed best-in-class associate engagement processes and offer each associate a full benefits package and opportunities for advancement. We’ve also created structured career growth paths for each role.

We’re continuously analyzing associate satisfaction, retention trends and engagement with the goal to continue to be the employer of choice for hourly associates. We’re committed to providing a culture that fosters community, growth and excellence, as well as one that puts our associates first.

Culture

The Service Companies’ culture is unique: one that is based on employee recognition, integrity, making an impact on our customers and community and fostering a sense of family. Celebrations, week-long events, contests and friendly competitions occur multiple times a year at each property. The Service Companies is a family and we want our team to have fun, support and recognize each other, and advance through our company.

Everyday, our associates make an impact on our customers’ guests, whether it be a Guest Room Attendant leaving a guest extra tissues if they’re sick or one of our EVS Attendants keeping the gaming area of a casino clean. Associates who go above and beyond are recognized through our SHINE on You program, which reinforces our SHINE concept (Smile, Humility, Integrity, Navigate, Excellence). Through partnerships with non-profit organizations like Clean The World, our associates are able to make an impact on the environment and in the community.

By joining The Service Companies, you’ll be able to make an impact on your career, customers and community.