The Service Companies is the only managed services company that makes an upfront investment in prospective employees. Being a hospitality company where service is our specialty, we view our employees as integral to our success. We make an effort to ensure each of our employees is given the tools to excel in their roles, has a career path on which he or she can advance, is engaged, and receives a full benefits package.
We are always looking for talented candidates to join our team. If you’d like to become a The Service Companies employee, apply now.
Employee Training Program
The Service Companies recognizes the importance of making our employees feel prepared for their new roles, so we invest in proper training and orientation of our employees. As a new member of our team, you will complete a rigorous training program, created by nationally renowned operations professionals, before ever setting foot on property. An employee portal, complete with training videos, checklists, procedures and step-by-step training guides, bridges learning gaps and ensures you are prepared for and understand the responsibilities and best practices of your new role.
When it comes to our Management Team, we’ve pulled out all of the stops. Each leader graduates from our rigorous 30-day “Boot Camp,” an intensive training program that covers all of our main service offerings, as well as the latest in management theory, planning and process flow.
We pride ourselves on being the employer of choice for hourly employees. With that comes our dedication to solving Human Resources related challenges to engage our employees and keep our employees satisfied. We have developed best-in-class employee engagement processes and offer each employee a full benefits package and opportunities for advancement. We’ve created structured career growth paths for each role, which has resulted in 95% of our employees staying on for at least 5 years after completing training.
We’re continuously analyzing employee satisfaction, retention trends and engagement with the goal to continue to be the employer of choice for hourly employees. We’re committed to providing a culture that fosters community, growth and excellence, as well as one that puts our employees at center.
The Service Companies’ culture is unique: one that is based on employee recognition, integrity, making an impact on our customers and community and fostering a sense of family. Celebrations, week-long events, contests and friendly competitions occur multiple times a year at each property. The Service Companies is a family and we want our team to have fun, support and recognize each other, and advance through our company.
Everyday, our associates make an impact on our customers’ guests, whether it be a Guest Room Attendant leaving a room pristine or one of our EVS Attendants keeping the gaming area of a casino clean. Associates who go above and beyond are recognized through our Service. Above All program every two weeks. Through partnerships with non-profit organizations like Clean The World, our associates are able to make an impact on the environment and in the community.
By joining The Service Companies, you’ll be able to make an impact on your career, customers and community.
Take a look at some of the events that have taken place within the last year: